Do you charge a separate fee (aggregate amount) for your gateway?

There will be following two standard charges levied other than the fee charged:-
I. Payment gateway charges
II. Online Portal Service Charges

Are there different rates or fees associated with different type of cards or mode of payments?

Yes, service charges may vary with different mode of payments and depends on charges levied by respective bank/ service provider.

I want to apply for graduation course in India in any college with the help of the EEE/UPTU examination. So what should I do for scholarship? Is there any scholarship for Indian students?

Please visit website of Samaj Kalyan Vibhag (Government Rules) for relevant details. Scholarship eligibility depends on various parameters and one has to produce certificate to their respective college/Institute to get the scholarship. Contact your college for further details pertaining to the same.

Do your charges applicable to many transaction in the same Day/month?

Yes, it’s applicable on each and every transaction irrespective of anything.

When I refund a transaction, do I get any of the original fees refunded to me?

Yes, fee will be refunded to students in their original account except the service charges (Payment gateway charges & Online Portal Service Charges).

What rates or fees do you charge when I swipe credit cards, enter them manually key-enter or accept them online?

Rates of service charges may vary with different mode of payments and depends on respective bank/ service provider

How do I avail easy Installment facility (EMI) while paying online, Is there any additional charges for that?

For Installment set-up please go through the following link- https://www.youtube.com/watch?v=PbXeGVM7n5s&list=PLIW3UYlf40s7PYpkpsyNe1UNA1uEei Every EMI would be charged separately with relevant service charges.

It safe to pay online with a debit card/Credit Card/UPI/Internet banking?

Yes, it’s absolutely safe as our gateway use all security features i.e. secured (SSL) channel as per RBI guidelines, OTP and 3D secure password etc.

How can we pay fee by using different mode of payments i.e. Net Banking, Credit/Debit Card, UPI, Wallets etc.

You can choose your desired mode of payment from selections available after clicking Payment and then select appropriate bank as applicable.

If prospectus amount is 252+25=277 then why more than 277 amounts is deducted from my account?

There will be following two standard charges levied other than the fee to process payments.
Payment gateway charges
Online Portal Service Charges

Payment is deducted from my account but it’s still showing to make re-payment or not reflecting as paid?

Please contact our technical support team for assistance.

How will I get my money refunded in case of no admission or any other reasons?

College/institution has all the rights to initiate the refund in applicable cases hence please coordinate with your college/institute management.

If I paid twice in case of payment failure then how can I get my amount refunded of my failure transaction?

The amount will be refunded automatically in next 24 hours for all failed transactions.

I am paying using my Debit/Credit card but every time it fails before payment completes.

Contact your respective bank customer care or try with some other card/mode of payment.

Why my bank is not listed in Net Banking list for online payment?

Please choose from the listed banks only or any other payment mode to process your payment.

Why my transactions getting failed again and again although I am using high speed internet?

There can be various reasons of transaction failure hence please try again after 2-3 hours, if you are still facing challenges than please contact our technical support for assistance.

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